Assign User Access

User Administrators add, find, modify and remove users.

Admin Settings are only visible to only those users with Administrative access through User Management.

ADD A USER

1. From the Administration screen enter user information:

• First Name

• Last Name

• Email Address

Select a Role and click Save.

NOTE: The Save button is enabled once information is entered, and Role is selected.

The new user is added.

New users will receive a Welcome email from [e-mail]. If you do not see it in your inbox, please check your spam folder as it might have landed there. The link in the Welcome email expires after 4 days. If it has expired by the time you try to use it, please contact Knowable Support at [e-mail] and we can re-send it.

MODIFY AND REMOVE USERS

Enter a user’s name (or partial name) and select it from the list.

From this screen, modify or remove users:

NOTE: Administrators are only able to update the User Type field for SSO users.

• Update Personal info and/or Role and click Save.

• Click Reset password to email a link to a user to reset a password.

• Click Remove User from this WorkSpace to remove a user.

NOTE: Save is enabled once updates are made.